Privacy Policy
Your privacy matters to us. This policy explains how falorinquestavo protects and manages your personal information.
Information We Collect
falorinquestavo collects personal information when you register for our financial education programs, contact us for inquiries, or interact with our learning platform. This includes your name, email address, phone number, and educational background details.
We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our services and ensure platform security.
When you enroll in our courses, we collect additional information about your learning preferences, progress tracking data, and assessment results to provide personalized educational experiences.
How We Use Your Information
Your personal information serves several important purposes within our educational platform. We use this data to deliver course content, track your learning progress, and provide support services tailored to your needs.
- Delivering educational content and course materials
- Tracking learning progress and providing feedback
- Sending important updates about your courses and account
- Improving our educational services and platform functionality
- Ensuring platform security and preventing unauthorized access
We may also use your information to send you educational resources, industry insights, and updates about new course offerings that align with your learning interests. You can opt out of these communications at any time.
Information Sharing and Disclosure
falorinquestavo does not sell your personal information to third parties. We only share your data in specific circumstances that directly support your educational experience or when required by Australian law.
We may share information with trusted service providers who help us operate our platform, including cloud hosting services, payment processors, and educational content delivery networks. These providers are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.
Important: If you participate in group learning activities or discussion forums, certain profile information may be visible to other students. You control what information you share in these collaborative spaces.
Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 and Australian Privacy Principles, you have several important rights regarding your personal information. These rights ensure you maintain control over how your data is collected, used, and stored.
- Access your personal information we hold
- Request corrections to inaccurate or outdated information
- Withdraw consent for certain uses of your data
- Request deletion of your personal information in specific circumstances
- Receive a copy of your data in a portable format
- File a complaint about how we handle your information
To exercise these rights, contact our privacy team using the details provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes encryption, secure servers, and regular security audits.
All sensitive data is encrypted both in transit and at rest using industry-standard protocols. Our staff receives regular training on privacy and security practices, and access to your personal information is strictly limited to employees who need it to perform their duties.
While we maintain robust security measures, no system is completely secure. We encourage you to protect your account credentials and notify us immediately if you suspect any unauthorized access to your account.
Data Retention and Deletion
We retain your personal information for as long as necessary to provide our educational services and comply with legal obligations. Course completion records are typically maintained for seven years to support credential verification and continuing education tracking.
When you close your account or request data deletion, we remove your personal information within 90 days, except where retention is required by law or for legitimate business purposes such as fraud prevention or legal compliance.
Some information may remain in backup systems for up to 12 months after deletion, but this data is not accessible for normal business operations and is eventually purged according to our data lifecycle policies.
International Data Transfers
Some of our service providers are located outside Australia, including cloud hosting services in secure data centers. When we transfer your information internationally, we ensure appropriate safeguards are in place through contractual protections and security standards.
These transfers are conducted in accordance with Australian Privacy Principles and include specific contractual clauses that require overseas recipients to protect your information to the same standard we maintain in Australia.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze website usage. These technologies help us provide personalized content and improve our services.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality and your ability to access personalized features of our learning platform.
Privacy Questions and Concerns
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: info@falorinquestavo.com
Phone: +61361656135
Address: 42 Stirling St Bunbury WA 6230, Australia